Visitor information

HOTEL GARZON PLAZA 

Dear Guest! 

Welcome to the Hotel Garzon Plaza** hotel! 

Thank you for choosing our hotel. We aim to make your stay as comfortable and hassle-free as possible. The following information will help you to get to know our hotel services and the most important things to know about your stay. 

If you have any questions, our staff are available at reception 24 hours a day. 
Reception telephone number from the room: 100 

Important phone numbers 

Reception: 100 
Our restaurant: 200 
Room service: 200 

Emergency number: 112 

 

Digital guest experience 

Our hotel is constantly improving its services to ensure a faster and more comfortable stay for our guests. 

Automatic online login and logout 

Previo Alfred allows guests to check in online before arrival and check out online on departure. 

The advantages: 

  • fast arrival, without queuing 
  • all necessary data can be recorded in advance 
  • simple and secure administration 

Smart room key - digital access 

Several rooms in our hotel have a smart door handle system. 

How the system works: 

  • a code is automatically sent to our guests before arrival 
  • the code can be used to open the room without a key or a receptionist 
  • the code is valid only for the duration of your stay 

This solution also allows for a completely contactless arrival. 

 

Guest Guide - Services by ABC 

 

A 

Adapter 

Our hotel offers the possibility to use an adapter/plug-in for international use. 
Please let the reception know your request. 

Gift voucher 

If you have prepaid for your stay in the form of a gift voucher, please hand it in at reception on arrival. 
Please ask at reception for information on purchasing a gift voucher. 

Accessibility 

Our hotel has a room for disabled guests. 
All public areas of the hotel are accessible by lift and wheelchair access. 

Digger 

Washable bedding is available at our hotel. 
Please let the reception know your request. 

Linen change 

Bed linen is changed every three nights. 
Clean bed linen is provided daily on request. 

GTC 

Our Terms and Conditions are available on our website: 
www.garzonplaza.hu 

 

B 

Baby package 

For guests with children, we provide the following equipment while stocks last: 

  • baby bed 
  • baby bath 
  • kettle 

Debit and credit cards 

Cash and credit card payment is possible at our hotel. 

Cards accepted: 

  • American Express 
  • Eurocard 
  • Maestro 
  • MasterCard 
  • Visa 
  • Visa Electron 

Our hotel accepts SZÉP cards (OTP, MKB, K&H). 

Although 

Standard drinks and specialities are available at the bar of the Cosa Nostra restaurant. 
We offer nearly 50 different types of rum. 

Security 

For your safety, please always lock the door of your room when sleeping or leaving the room. 

Shaving products 

Please contact reception on request. 

 

C 

Shoe cleaning 

A shoe shine machine is available in the lobby, opposite the lifts. 

Parcel delivery 

Please inform reception of your luggage needs. 

Package Room 

Luggage storage is available for guests in the lobby area. 

 

D 

Smoking 

The entire hotel is non-smoking. 

Smoking is only allowed in designated areas. 

If smoking in the room 
An extra cleaning fee of HUF 15 000 will be charged. 

 

E 

Wake up 

You can request an alarm free of charge at reception. 

Departure 

Please leave the room by 11:00 on the day of departure. 

You can request the bill the night before to ensure a smooth check-out. 

Depending on availability, late check-out may be requested. 

Lost objects 

If you have lost a valuable item, please contact reception. 

Umbrella 

Guests are provided with an umbrella free of charge during their stay. 

 

Restaurant 

Restaurant Pasta Nostra 

The hotel's restaurant is Pasta Nostra, where guests can enjoy fresh Italian cuisine, artisan pastas and dishes made with quality ingredients. 

The restaurant offers: 

  • Fresh artisan pastas 
  • Neapolitan pizzas with Italian ingredients 
  • Homemade desserts 
  • wide selection of drinks, (at University Club prices) 

Opening hours: 

V-Cs 17:00 - 22:00 

Fri-Sat 17:00 - 23:00 

The restaurant is the ideal place for a pleasant dinner or a meeting with friends. 

Book a pool table at a great price 

 

 

F 

Fax 

Fax service is available through reception. 

Fax number: 
+36 96 900 500 

Photocopying, printing 

Photocopying and printing services are available at reception. 

Comb 

Please contact reception on request. 

Toothbrush and toothpaste 

Please contact reception on request. 

Bathrobe 

Bathrobes are provided in all rooms. 

Bathroom scales 

Limited availability. Please contact reception to request this. 

Heating 

The rooms have individually controlled radiator heating. 

 

G 

Baby cot 

Please let the reception know if you require this. 

Childcare 

Please contact reception for information on childcare. 

Pharmacy 

Pharmacy products are available from reception. 

 

H 

Hair dryer 

A hairdryer is provided in the bathroom of each room. 

Pets 

Pets (dogs, cats) can be accommodated in designated standard rooms for a fee and under supervision. 

 

I 

Tour guide 

We can help you organise a guide if required. 

Internet 

Free WiFi is available throughout the hotel. 
No password is required to connect. 

A guest computer is also available at reception. 

Worship 

Information about church and service times is available at reception. 

 

J 

Ice cube 

Available from room service. 

Telephone: 200 

 

K 

Maintenance 

If you experience any equipment malfunction in your room, please report it to reception. 

Logout 

Please leave the room by 11:00 on the day of departure. 

If you check out online, the process can also be done via Previo Alfred, making it quick and easy to leave. 

 

Bicycle rental 

The city of Győr has a community bicycle system. 
More information: 
www.gyorbike.hu 

Central safe 

A central safe is available at reception. 

 

L 

Laptop 

Computer or laptop assistance is available at reception. 
Available: 08:00-16:00 

 

M 

Massage 

Massage service is available on the 2nd floor of the hotel. 

Escape route 

In case of fire, follow the escape route on the room door. 

Minibar 

The minibar is available for a fee. 

 

M (cont.) 

Washing 

Laundry service available. 
If submitted before 09:00, it will be ready within 12 hours. 

 

N 

Daily newspapers 

Fresh newspapers are available daily in the lobby. 

Public telephone 

A public telephone is available at reception. 

 

O 

Doctor 

Please contact reception for medical assistance. 

 

P 

Complaints handling 

Please contact reception with any comments during your stay. 

Slippers 

Slippers are available in all rooms. 

Pillow menu 

A choice of five pillows is available. 

Parking 

Parking is available for our guests: 

Free parking 
in front of the hotel 

Guarded parking 
with barrier and camera 
1900 Ft / night 

 

Additional bed 

Some rooms have extra beds. 

Programme management 

Our hotel staff will help you organise your programme. 

 

R 

Radio 

Radio channels are available from the TV menu. 

Breakfast 

The room rate includes a buffet breakfast, served in the breakfast room off the lobby. 

Date: 
07:00 - 10:00 

For early departures, a cold pack breakfast is available on request. 

 

Breakfast in the room 

You can order using the order card in the room. 

Breakfast cold pack 

Available for early departure. 

Clothing 

Please wear appropriate attire when visiting the restaurant. 

 

S 

Chair in the bathroom 

Available at the reception. 

In-room safe 

In-room safes can be used to store valuables. 

 

T 

Cleaning 

Daily cleaning: 07:00-15:00 

Blanket, pillow 

Extra blankets and pillows are available on request. 

Order a taxi 

You can order through the reception. 

Map 

Maps of Győr are available at reception. 

Charging station 

Chargers for electrical devices are available on request. 

Transfer 

We can arrange airport transfers. 

Cleaning products 

Extra toiletries can be requested at reception. 

Turndown service 

Evening bedding is available on request. 

TV Channels 

Our rooms are equipped with a modern TV set with a wide range of Hungarian and international channels. 

The channel list can be accessed using the CH LIST button on the remote control. 

Hungarian channels 

  1. M1 HD - news, politics 
  2. M2 HD - children, cultural 
  3. Duna HD - General 
  4. M4 Sport HD - sport 
  5. M5 HD - General 
  6. Duna World / M4 Sport+ HD - General 
  7. RTL - General 
  8. TV2 - General 
  9. MAX4 - series 
  10. Spektrum Home - educational 

 

International news channels (English) 

  1. CNN International Europe 
  2. BBC News HD 
  3. Sky News International 
  4. One America News HD 
  5. DW English HD 
  6. France 24 (in English) 
  7. Al Jazeera English HD 
  8. NHK World HD 

 

English language channels - general 

  1. TRT World HD 
  2. Bloomberg Europe 
  3. AWE HD 
  4. Ayozat TV HD 

 

English language educational channels 

  1. Outdoor Channel HD 
  2. MVMT HD 
  3. Wild TV HD 
  4. World Fishing Network HD 

 

English language sports channels 

  1. Sports First HD 
  2. World Poker Tour HD 
  3. Cricket Gold HD 
  4. Bare Knuckles Fighting HD 

 

German language news channels 

  1. ZDF info HD 
  2. World 

 

General channels in German 

  1. 3sat HD 
  2. RTL Austria 
  3. RTL 2 Austria 
  4. VOX Austria 
  5. VOX up 
  6. Sat 1 
  7. Sat 1 Gold 
  8. ProSieben 
  9. ProSieben MAXX 
  10. Cable 1 
  11. Sixx 

 

German language TV channels 

  1. Series+ 
  2. Crime Time 

 

German language educational channels 

  1. Cable 1 Documentary 
  2. Xplore 
  3. One Terra 
  4. Altitude rush 
  5. Just Cooking 

 

German language sports channels 

  1. Just Fishing 
  2. Sport Mix HD 
  3. Eurosport Germany 

 

German language children's channels 

  1. KiKa HD 
  2. Super RTL Austria 

 

German language music channels 

  1. Deluxe Dance 
  2. Deluxe Rap 

 

Italian language channels 

  1. Rai News 24 HD - news 
  2. Rai 1 HD - General 
  3. Rai 2 HD - General 
  4. Rai 3 HD - General 
  5. Wedotv Movies HD - movies 
  6. Uninettuno University TV - educational 
  7. EQUtv - Sport 
  8. Rai Gulp HD - child 

 

Russian language channels 

  1. Svoboda News - News 
  2. DW Russian HD - news 
  3. Svoboda HD - General 
  4. Svoboda+ - general 
  5. TV8 HD - General 

 

Spanish language channels 

  1. 24 Horas HD - News 
  2. Telesur HD - News 
  3. TVE Internacional HD - General 
  4. Cubavision Internacional HD - General 

 

French language channels 

  1. France 24 (en Français) - news 
  2. TV5 Monde HD - General 
  3. TV Monaco HD - General 

 

Polish channels 

  1. Polonia 1 - general 
  2. Tele 5 Polska - General 

 

Romanian channel 

  1. TV Romania International - General 

 

Radio Channels 

  1. Kossuth Radio 
  2. Petőfi Radio 
  3. Bartók Radio 
  4. Dankó Radio 

 

 

FIRE SAFETY REGULATIONS 

  • Do not import combustible materials 
  • The hotel is non-smoking 
  • Follow the escape route in case of fire 
  • Notify the reception at extension 100 

In case of fire, the lift is not allowed. 

 

V 

Sewing service 

Please contact reception on request. 

Ironing 

Ironing service within one hour. 

Sightseeing 

For information on programmes and attractions, please contact reception. 

Dry cleaning 

Available within 24 hours. 

Flower 

Order flowers through reception. 

Kettle 

A kettle is provided in each room. 

 

W 

Wellness and Fitness 

Available in the wellness area of our hotel: 

  • pool 
  • jacuzzi 
  • infrared sauna 
  • massage 
  • gym 

Opening hours: 07:00 - 21:00 

WiFi 

Free high-speed WiFi internet is available throughout the hotel. 

Login: Guest password: GarzonTheBest 

We wish you a good rest! 

We hope that your stay will be a pleasant one and that you will soon be our guests again. 

Hotel Garzon Plaza** 
„The comfort of home for our guests”